Safety & Security of the Halls

Below you will find safety and security recommendations, as well as the Emergency Response Plan for the event. Please take a moment to review and familiarize yourself with this information in advance of the event and share it with any of your staff who will be on-site.

Personal Safety

Event Management works diligently with the facility prior to each event to ensure the safety and security of all exhibitors, attendees, and the event. If you have any security concerns leading up to the event or on-site, bring them to the attention of Event Management.
All persons in the exhibit area must wear a badge. This includes during move-in, event hours, and move-out. Exhibitors are responsible for ordering badges for their workers and staff.
Notify Event Management, or security immediately if you notice any safety hazards or witness anyone being injured anywhere in the building or nearby outside spaces.
Be aware and be prepared. When you leave the facility at the end of the day, remove your badge and have all emergency numbers saved into your phone. Be aware of your surroundings and take caution, especially in the evenings. Travel in pairs or call a cab.
Lost & Found articles may be turned in or claimed at EA Ignite Spring Registration Desk during event days. After the event contact the Security Department at 617.937.5720.

Safeguarding Booth Property

Store any valuables in a locked cabinet and cover your displays with a tarp or other covering so your booth items are less visible. Do not leave purses, briefcases, or valuables behind drapes or underneath tables, as this is the first place any thief will look.
Try to greet anyone that comes into your booth as this will send a signal that you are aware of their presence; this will discourage any perpetrators from attempting to steal.
If your booth contains a lot of valuables which are difficult to secure or time-consuming to setup or teardown daily, it is recommended that you hire your own security guard overnight.
During the start of move-out, stay with your booth until all your items are fully packed up. Do not leave your booth immediately; spend some time in your booth until the floor clears. This is a common time during which theft occurs. Schedule outbound travel accordingly.
Obtain proper insurance coverage for your goods, including transit to and from the show site.
Do not leave any prototype product unsecured in your booth.

Exhibit Hall Security

Be Careful! Event Management has a 24-hour security service for general surveillance of the event and facility as a whole. This does not include individual booth monitoring and it is up to exhibitors to exercise prudent judgment and to safeguard your personal property and belongings.
Even with security as protection, exhibitors are asked to take precautions in guarding their exhibits. Remember that move-in and move-out hours are particularly sensitive times when thefts are most likely to occur. DO NOT LEAVE YOUR BOOTH UNATTENDED. At the end of each day, take any valuables with you. If you need to leave, we strongly recommend packing up all items and hiring private security for your booth.
Security guards will "sweep" the halls at the close of the event each day to clear them of all visitors and personnel. Only exhibitor personnel who have requested special permission will be allowed in the halls after closing.
Any thefts or damage must be reported to event management or security immediately.

Emergency Response Plan

The purpose of the Emergency Response Plan is to provide guidelines to prepare for potential crisis or emergency situations. We want to ensure all exhibitors are provided with important information and proper communication during an emergency.

Public Safety

Exhibitors should report any suspicious activity as soon as possible to the Marriott Boston Copley Place Security immediately, and describe specifically what you observed, including: who or what you saw, when you saw it, where it occurred and why it's suspicious.

Marriott Boston Copley Place Emergency Protocol

EA Ignite Spring Exhibitors should be aware of the below possibilities and should report any suspicious activity as soon as possible. To report suspicious activity, find the nearest house phone and call Marriott Boston Copley Place Security immediately by dialing 7777 or 6664 or “0” and ask to be connected with our twenty-four (24) hour Hotel Security dispatcher. Please describe specifically what you observed, including who or what you saw, when you saw it, where it occurred and why it's suspicious. It is important to stay calm when reporting an incident. Please refrain from calling 911 inside the facility. The Marriott Boston Copley Place is a large facility and Public Safety personnel will coordinate the movement of emergency services to the scene. In the Event of an Evacuation: The Boston Marriott Copley Place is equipped with an automated Fire System, which includes smoke detection and sprinkler fire suppression. If an alarm sounds, listen to the audile message for further instructions. In case of evacuation, proceed to the nearest stairwell and exit on the ground level. Gathering location: Hotel staff & guests will meet at the end of Harcourt Street, next to the hotel.

EA Ignite Spring Exhibitors should be aware of the below possibilities and should report any suspicious activity as soon as possible.

To report suspicious activity, find the nearest house phone and call Marriott Boston Copley Place Security immediately by dialing 7777 or 6664 or “0” and ask to be connected with our twenty-four (24) hour Hotel Security dispatcher.
Please describe specifically what you observed, including who or what you saw, when you saw it, where it occurred and why it's suspicious.
It is important to stay calm when reporting an incident. Please refrain from calling 911 inside the facility. The Marriott Boston Copley Place is a large facility and Public Safety personnel will coordinate the movement of emergency services to the scene.

In the Event of an Evacuation:

The Boston Marriott Copley Place is equipped with an automated Fire System, which includes smoke detection and sprinkler fire suppression. If an alarm sounds, listen to the audile message for further instructions. In case of evacuation, proceed to the nearest stairwell and exit on the ground level. Gathering location: Hotel staff & guests will meet at the end of Harcourt Street, next to the hotel.

Additional Emergency Phone Numbers

Boston Marriott Copley Place Emergency Number:	House Phone 6664 or 0 or External Phone 617.937.5720
National Weather Service – Boston/Norton:	508.622.3250
Boston Police – Emergency:	911
Local Boston Police – Non-Emergency:	617.343.4250
Fire Department:	617.343.2880

Nearby Pharmacies, Urgent Care, & Hospitals

CVS Pharmacy	800 Boylston St, Boston, MA	617.880.1497
Walgreens Pharmacy	841 Boylston St, Boston, MA	617.236.1692
Tufts Medical Center	800 Washington St, Boston, MA	617.636.5000
Brigham & Women's Hospital	75 Francis St, Boston, MA	617.732.5500

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Questions?

Please feel free to e-mail us at customerservice@divcom.com, use the chat feature below, or call +1-207-842-5508. We look forward to working with you in preparation for a successful event!